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Originally Posted by Crunchmeister
I've had mixed results with ehobby over the years. As long as they have your item in stock, you're usually ok and you receive your item in a timely manner. And most of the time, the orders are accurate and complete.
But may whatever deity you believe in have pity on you if there's something wrong. Communications are slow and horrible. Try to get it sorted. Keep all records of communication. When they stop responding, the only way to sort it is to put in a PayPal dispute (assuming you used PayPal). That usually gets their attention and they make it right or refund you. And NEVER pay for the rush shipping. They charge you double price, but it could be a week before they actually ship your order anyway, making that extra charge for rush delivery rather moot.
And on their shipping - I ordered a nozzle return spring for a pistol 2 weeks ago. The part was $6. Shipping was via EMS (not UPS) was $39. Yes, $39 for a $6 tiny spring that can fit into an envelope and shipped regular mail. Not cool. However, I added a bunch of other stuff like BBs and other stuff I needed to my order and the shipping price stayed the same. And I received it in record time.
Just know what you're dealing with before dealing with them, and know Canadian importation laws so you know what you can and can't import.
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Shipping fees are not unreasonable with ehobbyasia. It is on par with any other asian retailer.