[Ares]

I was in the market for a full wood stock version of the WE M14 (which my family was giving me funds to purchase for a Chrsitmas gift) and the only place in Canada that I could find that had it in stock was Revolution Airsoft. I set them a message through there site to confirm it was the one I was looking for and with in two days I got the response "yes its the full wood and metal version".

It was coming up to Black Friday/Cyber Monday sale so i figured I would wait and see what sort of sale they were going to put on. Cyber Monday rolls around and Revolution put on some nice sales so I ordered the gun.

I receive the gun with in a few days and when I open the box low and behold its the plastic stock version (which they don't even stock). I immediately send them a message through their site and literally within 2 minutes I get a response (I was impressed), They asked for photos of the gun, the box and the shipping label, which I send off immediately. It took 4 days for them to response even after I messaged them again confirming if they received the pics.

They requested that I repack up the gun and ship it back to them, I inform them that is was purchased as a Christmas gift and with December 25 rolling up fast I was concerned with the time frame to ship the gun back, them to looking it over and even decide if they would replace it and plus by this time their site said they were out of stock.

I requested that they just re-imburse me the amount of the stock and I would order one somewhere else or if they wanted to bring one in and mail it to me. They decided to re-imburse me the purchase price of a stock and they linked one from ehobby (a low end one for $100) so I shot back a link for the actual WE stock from ehobby for $130. They agreed upon the $130 and that was Dec 12th.

After several messages to Revolution I still had not received the refunds. It took me starting a dispute through Paypal at the beginning of this week for them to finally send me the refund.

After this experience I would highly advise anyone who asks to NEVER order from Revolution Airsoft.

Sorry for the rant.