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September 12th, 2013, 02:38
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#1 |
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FatJ
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Mach1Airsoft Order
Ordered from Mach1Airsoft on August 12th, just needed the lonex g36 hop up chamber. Order went in no problem but received no shipping notification or anything. 2 weeks later I emailed them, after a couple days I got the response that they were sorry for the mistake and it had now been shipped. It has been 2 weeks since then and the site still shows my order in "Processing". I emailed back a few days ago but haven't received a response. No tracking number and no idea if my item is even coming. At this point I'm debating putting in a paypal dispute, but I would like to give Mach1 a chance here.. I just really need this part, I ordered from a canadian retailer who seemed reputable so that I would get it quickly, I could have had it from china a week ago...
Order: #12569 |
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September 13th, 2013, 11:03
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#2 |
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FatJ
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Update: Heard back from Mach1, they found the package that should have been coming to me, it fell between a counter and a wall... Sounds like they are shipping it today.
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September 19th, 2013, 22:07
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#3 |
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FatJ
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Got the hop-up chamber today! After over a month I'm glad to have received it, Mach1 was very apologetic and threw in a bunch of patches and stickers along with the order. Not a great experience, but I'm glad they made it right.
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October 3rd, 2013, 15:32
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#4 |
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Least we could do.
It happens once in a while. Glad it got sorted out.
__________________
Premier Pro-Grade Canadian AEG supplier http://www.mach1airsoft.com/ sales@mach1airsoft.com Like Us on FACEBOOK Follow Us on Twitter  Store Hours of Operation: Tue-Wed: 11:00am-5:00pm Thurs: 11:00am-8:00pm Fri: 11:00am-5:00pm Sat: 10:00-5:00pm Retail Store Address: 237 Toryork Drive, Toronto Ontario. |
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