Airsoft Canada
https://www.replicaairguns.ca/airsoft

Go Back   Airsoft Canada > General > General
Home Forums Register Gallery FAQ Calendar
Retailers Community News/Info International Retailers IRC Today's Posts

Making a Claim with CP for damaged goods

:

General

Reply
 
Thread Tools
Old March 5th, 2006, 19:15   #1
Goldman
 
Goldman's Avatar
 
Join Date: Dec 2001
Location: Toronto
Send a message via MSN to Goldman
Making a Claim with CP for damaged goods

Hey everyone,

I have come into a situation where CP has screwed up. I shipped out a M203 to an ASC member, and upon arrival the box had clearly been dropped at least once, and the collar ring on the 203 was cracked.

Has anyone here made a claim with CP for damaged goods? My intent is to call monday afternoon, however I'd like to know what I should expect in terms of them trying to block me, or put me on hold indefinitly.

Mike
__________________
Maybe you'll find someone else to help you. Maybe black mesa... THAT WAS A JOKE, ha ha, fat chance.

My Buy/Sell 1337ness rating
Goldman is offline   Reply With Quote
Old March 5th, 2006, 19:25   #2
dbairsoftmedia
 
Join Date: Apr 2005
Location: Ste-Foy, Quebec
Looks like we'll know soon if its worth paying for CP insurance, give us some news
dbairsoftmedia is offline   Reply With Quote
Old March 5th, 2006, 19:40   #3
MadMax
Delierious Designer of Dastardly Detonations
 
MadMax's Avatar
 
Join Date: Dec 2001
Location: in the dark recesses of some metal chip filled machine shop
Prepare to spend around 10min working through various hold loops. To reduce the amount of back and forth have the following details available:

-tracking number (duh)
-receiving post office number (on your receipt and also in the ink stamp on the box)
-shipping and receiving dates
-value of item shipped and insured value

It would also help to have a picture of the evidently damaged box.

Unfortunately you will have to describe the contents of the package which will raise some eyebrows and the description of the damage to the item. Try to describe things carefully or they may jump to prohibited device conclusions. I.e. model of a launcher rather than a replica of a grenade launcher.

CP will reimburse as much as the item value that you admit to. Not as much as the insurance limit as optimistic shippers would assume.
__________________
Want nearly free GBB gas?

MadMax is offline   Reply With Quote
Old March 5th, 2006, 19:43   #4
FOX_111
Le Roi des poissons d'avril
 
FOX_111's Avatar
 
Join Date: Dec 2003
Location: Terrebonne, Québec
I did it for a broken M9 metal slide.
They payed without too many questions.

It's the sender job to call and claim the damages.
__________________

Vérificateur d'âge: Terrebonne
FOX_111 is offline   Reply With Quote
Old March 5th, 2006, 21:47   #5
Goldman
 
Goldman's Avatar
 
Join Date: Dec 2001
Location: Toronto
Send a message via MSN to Goldman
Quote:
Originally Posted by MadMax
Prepare to spend around 10min working through various hold loops. To reduce the amount of back and forth have the following details available:

-tracking number (duh)
-receiving post office number (on your receipt and also in the ink stamp on the box)
-shipping and receiving dates
-value of item shipped and insured value

It would also help to have a picture of the evidently damaged box.

Unfortunately you will have to describe the contents of the package which will raise some eyebrows and the description of the damage to the item. Try to describe things carefully or they may jump to prohibited device conclusions. I.e. model of a launcher rather than a replica of a grenade launcher.

CP will reimburse as much as the item value that you admit to. Not as much as the insurance limit as optimistic shippers would assume.
Carl,

How long did it take for CP to get you the funds? Also, when you say "model of a launcher", how would might that effect CPs payout? For example a new SP launcher is $350, given that the way it was damaged its not going to be able to be stablally mounted to an AEG anymore, wouldn't it raise eyebrows at CP asking for a somewhat large payout for a "model"?

If it helps at all, only the launcher reciver was damaged, nothing else in the package was. As such the total package was insured for $500.
__________________
Maybe you'll find someone else to help you. Maybe black mesa... THAT WAS A JOKE, ha ha, fat chance.

My Buy/Sell 1337ness rating
Goldman is offline   Reply With Quote
Old March 5th, 2006, 22:47   #6
Sgt_Lynch
 
Sgt_Lynch's Avatar
 
Join Date: Dec 2001
Location: Anger Management class.
When asked what the actual value is.. I'd say $450. Screw em' they busted it, they can pay.
__________________
When the going gets tough... the tough go cyclic.
Sgt_Lynch is offline   Reply With Quote
Old March 6th, 2006, 05:11   #7
thephenom
 
thephenom's Avatar
 
Join Date: Jan 2006
Location: Toronto
Quote:
Originally Posted by Sgt_Lynch
When asked what the actual value is.. I'd say $450. Screw em' they busted it, they can pay.
Standard CP parcel is only insured up to $100, if you didn't buy additional insurance, I believe $100 is the max you can get unless you start suing them and the whole nine yards.
thephenom is offline   Reply With Quote
Old March 6th, 2006, 08:52   #8
Kid
 
Join Date: Feb 2005
Location: Moose Jaw, SK
Quote:
Originally Posted by thephenom
Quote:
Originally Posted by Sgt_Lynch
When asked what the actual value is.. I'd say $450. Screw em' they busted it, they can pay.
Standard CP parcel is only insured up to $100, if you didn't buy additional insurance, I believe $100 is the max you can get unless you start suing them and the whole nine yards.
He said in his second post that he insured it for $500. Now, he wants to see if it was worth his $1.50 to get extra insurance.
Kid is offline   Reply With Quote
Old March 6th, 2006, 10:39   #9
Lisa
Looking for form T-whatev
 
Lisa's Avatar
 
Join Date: Jun 2004
Location: Trenton
I would go for actual replacement cost plus shipping. Going higher does two things, raises our postal rates (what you think CP is going to pay out of their pocket?) and puts you at risk of fraud. The risk may be minimal but it's not worth it over such a paltry sum.
__________________
Nothing to see here
May you live in interesting times.
ASCMART, your smart choice
Lisa is offline   Reply With Quote
Old March 6th, 2006, 12:32   #10
firemachine69
 
Join Date: Aug 2004
Location: Sudbury, On
No worries Lisa, it's explicitely stated (as I am right now attempting to file my own claim) that they pay max insured value or replacement value (whichever is lesser), and it's pretty hard to fake. I've yet to hear of anyone successfully ripping off CP via the insurance route.
__________________
Quote:
Originally Posted by [DI]DeathSniper
Fucking bullshit. I just checked my flyers and I didn't get no 'Cluepons'. Assholes :rrr:
firemachine69 is offline   Reply With Quote
Old March 6th, 2006, 12:49   #11
-Skeletor-
Guest
The CP process for broken packages is really slow... Awhile ago(Nov I think) I shipped out a ANPEQ2 battery box, CP smashed it an they've been "investigating" it for a few months now...
  Reply With Quote
Old March 6th, 2006, 13:44   #12
Goldman
 
Goldman's Avatar
 
Join Date: Dec 2001
Location: Toronto
Send a message via MSN to Goldman
Claim field as of 1:30 PM EST. And now the rollercoaster ride begins... I'll keep you all posted.

PS - It was actually $3.00 in insurance I placed on the '203, not $1.50.
__________________
Maybe you'll find someone else to help you. Maybe black mesa... THAT WAS A JOKE, ha ha, fat chance.

My Buy/Sell 1337ness rating
Goldman is offline   Reply With Quote
ReplyTop


Go Back   Airsoft Canada > General > General

Bookmarks

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


Airsoft Canada
https://www.replicaairguns.ca/airsoft

All times are GMT -4. The time now is 20:50.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.