Canada Post has to have the WORST tracking system...

[jtf2-phalanx]

Originally Posted by Skladfin

they have a gun that shoots out door knob notices while they drive by your house.

Wow, I want to be a postman now.

[Firewalker]

I don't know why, but I've honestly never had a single problem with the CP. Perhaps I've lucked out, and I've shipped tons of things in my time that I've tracked, so it's not a matter of it not working.

I think it stems from the fact that almost everything I've shipped has been priority mail, rather than priority parcel (though the times I've done parcel, they've been tracked, but I did send it from the central mail location in Winnipeg, lol).

[BBS]

Originally Posted by tycho

I mean - it's ridiculous.

Date of Event Time of Event Location Description Retail Location Signatory Name
2008/05/21 07:44 GEORGETOWN, ON Item out for delivery
2008/05/12 17:41 RICHMOND, BC Item accepted at the Post Office

There's no tracking involved with that! It happened with my aeg and this order of bbs. I've received more information from Hong Kong post about the status of my package in Canada than I did from Canada post >.<

Anyway - I've rarely used the post system in our Country (for packages, anyway); I usually go the courier route if I have to ship anything. I'm definitely starting to think it's worth an extra $20 to a) get the package faster and b) know whats going on en route!

Ok...End of Rant.

glad to hear the BBs have arrived. but yeah, the canadapost tracking system is not truly reliable. the timing is off most of the time, they dont get updated frequently, the information it gives is sometimes not enough. Just take the tracking system as a grain of salt.

Originally Posted by NovaKaynE

CP normally shows up at my house between the hours of 1:30PM and 3:00PM. The hours i'm home, in my house, up and about. Not once in the last 3 months have I heard the door bell ring. But when I leave to go to work at 7PM, that delivery notice card is hanging on my door telling me the postman was there at 2:30PM and I have to go pick it up at the post office the next day. Most of the time I can knock off work early or take an extended lunch break to run out and get it at around 8PM, but it's an unnecessary hassle.

that happened to me a few times too many, its quite disappointing, really.

[Scarecrow]

Originally Posted by Firewalker

I don't know why, but I've honestly never had a single problem with the CP.

You're bound to have problems if you do enough volume. Unfortunately CP is the only really cost effective way to ship in Canada. UPS and Fedex have become unreasonable. Not much in the way of choices now.

I was out landscaping with my shirt off (two days in a row) when my post LADY came up and handed me my mail...quite enthusiastically. I haven't had a delivery notice on my door since then. Packages are always left behind the everpresent cooler in my mud room

[Crunchmeister]

It's not that the packages DON'T get tracked reliably with Canada Post. It's that their system doesn't speak to itself very well. With all other carriers, the second that a package changes locations, crosses a sorting plant scanner, is handled manually, etc, the tracking information is updated, day, night, even weekends and holidays.

With Canada Post, your tracking may or may not be updated in several days at times. Usually, it's updated shortly after a package is posted. Then, you're quite lucky to get any sort of update until the package actually arrives at your door. Usually when I ship within Ontario and Quebec, tracking is updated once a day, which is decent.

But if I'm shipping between here and the Maritimes or west of Ontario, I'll usually receive the package before the site is updated past the initial transaction. Then the night I take delivery, I'll see the site updated with all the sortation plant and deliver info. Makes the tracking sort of useless in that case in terms of knowing where the package is.

I find it funny when I get stuff shipped from Asia with tracking. I get tons of info about my package until it lands in Canada. Then it's hit or miss whether I'll get any other information on it until it arrives at my door.

[KNIVEZS]

Item Number: LC389xxx459US
Date of Event Time of Event Location Description Retail Location Signatory Name
2008/05/09 16:59 International item mailed in origin country
2008/03/17 13:39 MISSISSAUGA, ON Item processed at postal facility
2008/03/12 16:32 International item mailed in origin country

just receive my package today. the tracking system is totally mess up

[coach]

Haven't had too much issue. Here are the ones still in cache:

2008/05/12 13:18 TORONTO, ON Item successfully delivered
2008/05/12 08:17 TORONTO, ON Item out for delivery
2008/05/11 17:27 MISSISSAUGA, ON Item processed at postal facility
2008/05/09 13:27 BARRIE, ON Item accepted at the Post Office


2007/08/27 10:48 SCARBOROUGH, ON Item successfully delivered
2007/08/27 10:48 Signature image recorded for Online viewing
2007/08/27 06:21 SCARBOROUGH, ON Item out for delivery
2007/08/24 21:16 MISSISSAUGA, ON Item processed at postal facility
2007/08/24 12:12 BRAMPTON, ON Item accepted at the Post Office


2007/12/13 17:03 TORONTO, ON Item successfully delivered
2007/12/13 17:03 Signature image recorded for Online viewing
2007/12/12 18:46 TORONTO, ON Item available for pickup at Post Office
2007/12/12 12:29 TORONTO, ON Item being prepared for transfer to Post Office CHESTER P.O.
2007/12/12 10:59 TORONTO, ON Attempted delivery. Notice card left indicating where item can be picked up.
2007/12/12 08:21 TORONTO, ON Item out for delivery
2007/12/02 16:46 VANCOUVER, BC International item arrived in Canada and will be reviewed by Customs


2008/01/02 17:09 TORONTO, ON Item successfully delivered
2008/01/02 17:09 Signature image recorded for Online viewing
2007/12/31 17:55 TORONTO, ON Item available for pickup at Post Office
2007/12/31 AM TORONTO, ON Attempted delivery. Notice card left indicating where item can be picked up.
2007/12/31 08:07 TORONTO, ON Item out for delivery
2007/12/31 07:59 TORONTO, ON Item arrived at Post Office CHESTER P.O.
2007/12/28 16:10 TORONTO, ON Item accepted at the Post Office

[spacemoose]

Here is CP failing me recently.

[Scarecrow]

Originally Posted by MadMorbius

I was out landscaping with my shirt off (two days in a row) when my post LADY came up and handed me my mail...quite enthusiastically. I haven't had a delivery notice on my door since then. Packages are always left behind the everpresent cooler in my mud room

She's just observant. She knows the owner of that belly must also be the owner of that cooler, ergo, hand the mail to you...

Sorry dude, you walked right into that one...

[Omi-san]

It seems the problem is simply that some parcels don't get scanned while they are in transit. Maybe the scanning equipement is faulty, or it's laziness from CP workers who don't bother to scan everything.

[spacemoose]

Originally Posted by Omi-san

I or it's laziness from CP workers.

QFT.

Asses.

[Ronan]

Fedex is expensive but their service is A++, i use them for any valuable item or if it needs to get to its destination quickly.

Out of 5 packets 4 will never make it to my door, I have to go pick it up... i mean fuck can't they knock at least? :S

[Kos-Mos]

I recently got a fuck-up with them...

Tryied to send a box in Ontario (Im from Quebec).
It came back after about a week, saying that this adress is not existent.

Shipped it again, Expedite this time after having the adress confirmed with the receiving party and CP website.
It is on it's way back again, after I argued for a good 45 min with the guys/gals at CP.

They refunded me both shipping cost plus gave me a free shipping for the parcel anywhere in Canada. Ok. I had to force their lazy ass to check if the adress was valid using their own tools, and check that indeed there was some bill comming-in every month.

In the end, I only lost a lot of time.

Funny that they never send the parcel back the way it was sent... always the slowest/cheapest method. Even if it is their error.

[Mitchell12]

I've had some bad experiences. I ordered some parts and the cbsa or something must have eaten and regurgitated it because I was able to fit my hand in the hole and pull the parts out.

That and it says I signed and showed some completely different signature even though I never signed anything.