Shipping issue with EHobby

Long_Bong · July 10th, 2009, 13:19

Hi,

I ordered 4 Hi Capa mags in May, the Canada Post Tracking system is mentionning that they are with Custom (Missisauga) since May 22. I gave them a call, they told me they never received the package. I spoke with Poste Canada, they told me to contact the shipper and have them open an inquiry. I contacted EHobby, waiting for answer. In the meantime, Paypal will not let me open a dispute, since it been over 45 days...

Any advices or hints would be appreciated

Thanks

Muffin · July 10th, 2009, 14:28

When did you email ehobby?

Long_Bong · July 10th, 2009, 18:43

This morning, I ll give them some time, but I m afraid that they may do nada...

Outcast569 · July 10th, 2009, 22:15

If the site says its at customs then it is there, When it gets there they scan it in so it could simply be a lost package in a large building. I worked for canada post for a while things do get lost and with how they run it you would be surprised how often it happens.

Cilantro · July 11th, 2009, 12:18

This happened to me last Christmas. I called CP and customs so many times just to get an answer, and what both sides finally admitted was that the "held at customs" message is standard for any package coming from outside the country and means jack shit. Fast forward 2 months later, I got the package and lo and behold it hadn't even been opened by customs.

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July 10th, 2009, 13:19	#1
Long_Bong Trader rating Join Date: Dec 2007 Location: Canada	Shipping issue with EHobby Hi, I ordered 4 Hi Capa mags in May, the Canada Post Tracking system is mentionning that they are with Custom (Missisauga) since May 22. I gave them a call, they told me they never received the package. I spoke with Poste Canada, they told me to contact the shipper and have them open an inquiry. I contacted EHobby, waiting for answer. In the meantime, Paypal will not let me open a dispute, since it been over 45 days... Any advices or hints would be appreciated Thanks __________________

July 10th, 2009, 18:43	#3
Long_Bong Trader rating Join Date: Dec 2007 Location: Canada	This morning, I ll give them some time, but I m afraid that they may do nada... __________________

July 10th, 2009, 22:15	#4
Outcast569 Trader rating Join Date: Oct 2007 Location: Calgary, Alberta	If the site says its at customs then it is there, When it gets there they scan it in so it could simply be a lost package in a large building. I worked for canada post for a while things do get lost and with how they run it you would be surprised how often it happens. __________________

July 10th, 2009, 14:28	#2
Muffin Trader rating Join Date: Sep 2007 Location: Manitoba	When did you email ehobby?

July 11th, 2009, 12:18	#5
Cilantro formerly Omega! Trader rating Join Date: Oct 2005 Location: Ottawa	This happened to me last Christmas. I called CP and customs so many times just to get an answer, and what both sides finally admitted was that the "held at customs" message is standard for any package coming from outside the country and means jack shit. Fast forward 2 months later, I got the package and lo and behold it hadn't even been opened by customs. __________________ "History shall be kind to me, for I intend to write it." - Sir Winston Churchill

Shipping issue with EHobby

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