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Got sent 2 boxes and they both are the same order number

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Old October 23rd, 2014, 20:36   #1
redzaku
 
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Join Date: Jul 2010
Location: Edmonton
Got sent 2 boxes and they both are the same order number

SO, i just got two box sent to me from airsoft depot and they were exactly identical, same order number, and i only paid for one of the two boxes. how do i contact Huang to correct this? the last time i sent him an pm here on the forum and his reply was one month late and he does not reply on his site, does he have a toll free number?
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Old October 23rd, 2014, 21:03   #2
leth1337
 
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try going to his website under the contact us link?
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Old October 23rd, 2014, 21:14   #3
Phil_Black
 
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Join Date: May 2005
Location: Saguenay QC
everything is on the front page

Store hours :
Wednesday:1PM to 6PM
Thursday : 1PM to 7PM
Friday : 1PM to 7PM
Saturday : 11AM to 7PM
Sunday : 1PM to 5PM


Storefront address: Unit 810, 210 Silver Star Blvd, Scarborough, Ontario, M1V 5J9

Please call/text (416)2067089 or email sales@airsoftdepot.ca for inquery/appointment.
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Old October 23rd, 2014, 21:21   #4
redzaku
 
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I did that a few month back, asked about rails but I had no replies at all from his site
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Old October 23rd, 2014, 21:36   #5
R.I.T.Z
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Somebody named Gloria responds to emails now.
takes roughly a day for them to get back to you.

make sure you put

ORDER NUMBER # (your order number)
in the headline otherwise they dont really pay attention
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Old October 23rd, 2014, 22:47   #6
HackD
 
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No one has thanked you for your honesty.

Thank you.
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Old October 23rd, 2014, 23:32   #7
T@NK
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Location: Scarborough
shot me your order number, I 'll look it up for you, Charles is busy with other projects for now so we apology for those late reply.
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Old October 23rd, 2014, 23:37   #8
venture
 
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Location: Halifax
Gotta love the airsoft community. Has a higher percentage of honest (good?) people than the general population.
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