Problem with the FAQ

LUTNIT · March 31st, 2006, 23:04

I see people getting told to check the FAQ all the time when they ask questions, well I had one that I thought was pretty common so I went up to the FAQ link at the top of the page, clicked it, and no matter what I search for I get no results.

As a test, I searched for "AEG", "GBB", and "marui" and still got nothing for each one, just the "Sorry - no matches. Please try some different terms." but those have to be the most common terms in all of airsoft so getting no results makes me think things aernt right.

So is there something wrong with the FAQ?
I've tried the same searches in both firefox and IE as well as a second PC, so it isnt my system or browser thats screwing up.

Tom_Keeler · March 31st, 2006, 23:13

I think most people mean the "Frequently Asked Questions" section of the forum. Tell you the truth, I never noticed the FAQ button at the top. It doesn't work for me either.

Quaff · March 31st, 2006, 23:14

It's an FAQ on how to use the forums themselves, notice the groups near the bottom.

User Maintenance
General Forum Usage
Reading and Posting Messages

thephenom · March 31st, 2006, 23:25

By FAQ, for those who mentioned it, really means in each sub-forum you'll see there are sticky, those are usually the things you need/should know before proceeding on posting a thread. (ie In Airsoft Guns Discussion, there's a sticky for "looking for a review" so new members don't ask the same questions over and over again.

There isn't a checklist of things for new joiners to read over and have an understanding of airsoft. It's more like a do a search on here or google to look for what you need before posting a thread about it.

LUTNIT · March 31st, 2006, 23:35

Ah, just that someone asks a question like "will star mags fit in a TM gun" and people reply telling them to read the FAQ and I always assumed it was the button at the top, not just an FAQ on how to use the forum.

Question answered, thanks.

MMMiles! · April 1st, 2006, 22:38

I've fixed the link at the top to point to our FAQ section. I'm really not sure why I left that link up there, I guess I planned one day to do something with it.

As for a link to the forum FAQ... hmm, might drop it in the UserCP or something...

Greylocks · April 1st, 2006, 22:51

HoJo, the only problem with the FAQ's is that no matter what you would do, the folks who need to read it the most, dont.

It's sad, but true, and proven almost every day.

MMMiles! · April 1st, 2006, 23:34

I know. You can complain about the weather too, but it does about as much good.
*Gets back in trenches*

Greylocks · April 2nd, 2006, 10:35

/me throws a hungry ferret into the trench.

Mantelope · April 2nd, 2006, 16:15

I think part of the problem is that you're unable to search unless you make an account. People will come looking for info, not find a search button, and then register in order to post their question not realizing their new ability to search.

MMMiles! · April 2nd, 2006, 16:37

Good point, I've fixed that, and I'm going to make the search button more obvious.

/edit subtle, but better?

Mantelope · April 2nd, 2006, 17:01

No. Make it flash.

bean · April 2nd, 2006, 17:12

I can make a crazy seizure inducing search button of you want

Black_Orchid · April 2nd, 2006, 17:19

Quote:

Originally Posted by HonestJohn

Good point, I've fixed that, and I'm going to make the search button more obvious.

SWEET! Now just do the same thing with the FAQ button

MMMiles! · April 2nd, 2006, 17:27

I think I'll leave it up til I get back home tonight.

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March 31st, 2006, 23:04	#1
LUTNIT Trader rating Join Date: Dec 2005 Location: Ottawa	Problem with the FAQ I see people getting told to check the FAQ all the time when they ask questions, well I had one that I thought was pretty common so I went up to the FAQ link at the top of the page, clicked it, and no matter what I search for I get no results. As a test, I searched for "AEG", "GBB", and "marui" and still got nothing for each one, just the "Sorry - no matches. Please try some different terms." but those have to be the most common terms in all of airsoft so getting no results makes me think things aernt right. So is there something wrong with the FAQ? I've tried the same searches in both firefox and IE as well as a second PC, so it isnt my system or browser thats screwing up.

March 31st, 2006, 23:13	#2
Tom_Keeler Trader rating Join Date: Jun 2005 Location: Charlottetown	I think most people mean the "Frequently Asked Questions" section of the forum. Tell you the truth, I never noticed the FAQ button at the top. It doesn't work for me either. __________________ "In a sense, people are so enraged at the Liberal government, that they're giving Stephen Harper and his government a bye. They should take a look at what he proposes." - Former Progressive Conservative leader Joe Clark, April 26th 2004. Reported in the Globe and Mail. Section 8 Airsoft

March 31st, 2006, 23:14	#3
Quaff Trader rating Join Date: Feb 2005	It's an FAQ on how to use the forums themselves, notice the groups near the bottom. User Maintenance General Forum Usage Reading and Posting Messages

March 31st, 2006, 23:25	#4
thephenom Trader rating Join Date: Jan 2006 Location: Toronto	By FAQ, for those who mentioned it, really means in each sub-forum you'll see there are sticky, those are usually the things you need/should know before proceeding on posting a thread. (ie In Airsoft Guns Discussion, there's a sticky for "looking for a review" so new members don't ask the same questions over and over again. There isn't a checklist of things for new joiners to read over and have an understanding of airsoft. It's more like a do a search on here or google to look for what you need before posting a thread about it.

March 31st, 2006, 23:35	#5
LUTNIT Trader rating Join Date: Dec 2005 Location: Ottawa	Ah, just that someone asks a question like "will star mags fit in a TM gun" and people reply telling them to read the FAQ and I always assumed it was the button at the top, not just an FAQ on how to use the forum. Question answered, thanks.

April 1st, 2006, 22:38	#6
MMMiles! Part man, part machine Trader rating Join Date: Dec 2001 Location: Toronto, Ontario	I've fixed the link at the top to point to our FAQ section. I'm really not sure why I left that link up there, I guess I planned one day to do something with it. As for a link to the forum FAQ... hmm, might drop it in the UserCP or something...

April 1st, 2006, 22:51	#7
Greylocks Trader rating Join Date: Dec 2001 Location: Gatineau, Quebec (Near Ottawa)	HoJo, the only problem with the FAQ's is that no matter what you would do, the folks who need to read it the most, dont. It's sad, but true, and proven almost every day.

April 1st, 2006, 23:34	#8
MMMiles! Part man, part machine Trader rating Join Date: Dec 2001 Location: Toronto, Ontario	I know. You can complain about the weather too, but it does about as much good. Gets back in trenches

April 2nd, 2006, 10:35	#9
Greylocks Trader rating Join Date: Dec 2001 Location: Gatineau, Quebec (Near Ottawa)	/me throws a hungry ferret into the trench.

April 2nd, 2006, 16:15	#10
Mantelope Scotty aka harleyb Trader rating Join Date: Mar 2004 Location: Toronto, Ontario	I think part of the problem is that you're unable to search unless you make an account. People will come looking for info, not find a search button, and then register in order to post their question not realizing their new ability to search.

April 2nd, 2006, 16:37	#11
MMMiles! Part man, part machine Trader rating Join Date: Dec 2001 Location: Toronto, Ontario	Good point, I've fixed that, and I'm going to make the search button more obvious. /edit subtle, but better?

April 2nd, 2006, 17:01	#12
Mantelope Scotty aka harleyb Trader rating Join Date: Mar 2004 Location: Toronto, Ontario	No. Make it flash.

April 2nd, 2006, 17:12	#13
bean Administrator Trader rating Join Date: Oct 2004	I can make a crazy seizure inducing search button of you want

April 2nd, 2006, 17:27	#15
MMMiles! Part man, part machine Trader rating Join Date: Dec 2001 Location: Toronto, Ontario	I think I'll leave it up til I get back home tonight.